1. Introduction:Recently, many organizations and countries are trying to prevent pollution and its negative impact on humans. To make this project more realistic and effective, the European Union has offered an award called the "European Green Capital Award". The main purpose of this award is to find a true green economy model and encourage other cities to improve the quality. Bristol received this recognition for 2015 thanks to its environmental protection project and appropriate investments. The project is based on the consideration of both people and the positive involvement of the Triple bottom line. But Bristol's small and medium-sized businesses also play an important role in contributing to this city's premium. Therefore, Bearpit Social - a small coffee shop, to which the business concept was applied to have a proper development plan and help Bristol develop more comprehensively. This report was written to help organizations more clearly understand the triple bottom line and how to work to improve business operations most effectively.2. Triple bottom line and its impacts: 2.1: CSR, Triple bottom line and sustainability: Corporate social responsibility (CSR) is a management concept that includes the set of policies, practices and programs that refer to corporate actions, decision-making processes in order to maximize the positive impacts of its activities on external factors. The central content of CSR is the responsibility of organizations in their business activities not only towards the owner but also to a large group of stakeholders (customers, employees, suppliers and government). It is also related to the problem of managing corporate citizenship and social responsibility....... middle of the paper ......4(2), 243-262.Pava, ML (2007) Response to Getting to the bottom of the 'Triple Bottom Line', Business Ethics Quarterly, 17(1), 105-110.Rebecca, C. (2013) Corporate social responsibility: Pursuing the triple bottom line, Chemical Week, 175(15) , 21-23. Scaletta, S.; Kelly, T.F. (2010) CSR rating agencies: what is their global impact, Journal of Business Ethics, 94(1), 69-88Slaper, T.F.; Hall TJ (2011) The Triple Bottom Line: What it is and how it works, Indiana Business Review, 86(1), 4-8.Tullberg, J. (2012) Triple Bottom Line – a vaulting perspective, European Review, 21( 3), 310-323.Vanclay, F. (2004) The Triple Bottom Line and impact assessment: how do TBL, VIA, SIA, SEA, EMS relate to each other? Journal of Environmental Assessment Policy and Management, 6(3), 265-288. Web source: What is CSR? http://www.unido.org/en/what-we-do/trade/csr/what-is-csr.html