INTRODUCTION Outsourcing is one of the new ways to expand business or skills to achieve success or achieve higher goals than usual. Outsourcing can be defined as any type of activity, operation, work or process performed by employing employees in an organization, but is outsourced to a third party for a predetermined period of time. Additionally, functions performed by these third parties may perform work in the area or outside the area. For example, a company requires experience in an industry and a lack of experience in the country, it can hire an external specialist under the established and agreed upon strict conditions. In most cases outsourcing is carried out mainly by large companies where their status is stronger and good the economy and their finances. Small companies often rarely carry out the outsourcing process as they believe that it is not very secure and can cost relatively high. Assuming they are too short and don't quite understand the benefits of outsourcing itself. With this advantage they can develop their capabilities with expertise that can only be imposed from outside and with a very reasonable cost compared to those who bring experts from abroad into their companies, which necessarily increases the cost of their operations. As carried out by the Royal Bank of Scotland who outsource employees for information technology projects and their information systems from abroad, including junior technicians who come from India. But in this case there were some problems in the running system that there were some problems in loss of system data due to blocking of software updates. As a result, millions of transactions are affected by this problem.1.0 Question 1Competitive advantage can be defined with multiple me... middle of paper... the company may end up incurring huge damage control costs, as happens in RBS which the Registry speculated was done by an inexperienced technician who mistakenly deleted an important piece of data that caused the computer to malfunction. And from this assignment he shows me how to do careful planning so that we can overcome the problem that may persist in the future. It teaches me to anticipate the problem and come up with a plan should the problem occur. And critical thinking where it challenges me to think quickly with limited resources. In conclusion, this assignment teaches me to think, anticipate, act and analyze obstacles that may occur and in business management specifically in the IT/IS field, all of which must be paid attention to in order to ensure that the system works properly. And measures have been taken to ensure that any problems that may occur have been minimised.