Team Toyota, Transporting the Toyota Culture to the Camry Plant in Kentucky1) Book OverviewThe book I read was Team Toyota, Transporting the Toyota Culture to the Camry Plan in Kentucky, written by Terry L Besser, in 1996. She did interviews with employees at all levels of the company, but with a very small population, which she points out at every turn throughout the book as a limitation of the study. The main idea of the book is to discuss the introduction of the Japanese management model and its implications for American employees. Besser gives us an overview of the American management model, as well as the traditional Western bureaucratic model. The author right in the introduction of the book highlights some of the key differences in the Japanese model: • Both structures are pyramidal, but the shapes are different, the Japanese is tall, thin and fine-grained, the reason for this is to allocate the seniority promotions. • In bureaucratic pyramids, decisions are made at the top and communicated to lower levels. In contrast, in Japanese organizations, decisions are made by a group of people familiar with the issue at hand, and then sent to upper management to authorize changes. • Welfare corporatism, destiny community ideology, and corporate-sponsored autonomous unions. The question that drives the book is: Will American workers respond to the Japanese organizational style by working hard to help the organization achieve its goals? The book begins by explaining the structure of the Japanese model: work teams, business teams, and business teams. He also dedicated a chapter to talking about two main issues for the company: restricted employees – workers who are injured or ill and cannot perform their normal work but do not require rehabilitation in hospital or at home, and how employees they do almost everything automatically and their benefits and challenges. Besser will also cover a special chapter on what the environment is like for women at Toyota. At the end Besser will summarize the perceptions and show some facts about the success or otherwise of culture transplantation.2) Analysis and correlation of topicsThe main idea of this chapter is to connect the topic with the discussion we had during the semester. To better organize the ideas, I will separate the discussion with the same titles used for the lessons and I will relate these topics to the book.
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