Topic > Technology is necessary for banking

INTRODUCTIONContext of the studyIn everyday life, people are influenced by newly invented technologies, which they used as one of their communication tools. Banks have already been adopted and used in Internet and mobile technologies. They used them as one of their financial services to meet the needs of their customers in a simple and accessible way. A fact is that amidst the country's growing economic condition, technologies play an important role in making banks more productive. Without a technological system, they cannot execute some of their transactions as quickly as possible. Mobile financial services are developing using the mobile phone. It consists of two common categories such as mobile banking services and mobile payment services. Through these two categories, the bank's customers easily connect to designated accounts to check using their mobile devices and, of course, to immediately respond to the needs and desires of both parties. Mobile financial services created and well invented in the sense of faster population growth. Mobile phone or cell phone is considered one of the basic needs in people's lives. “According to Ang (2011) about 72% of the population, or 2.5 billion adults, do not have banking services, which means they do not have access to financial services. Additionally, nearly 2.5 billion people in most countries own a cell phone. Up to 2 billion mobile phone users are likely to be fiscally unaffected and can be served via mobile financial services (MFS). Gross et al. (2012) the ubiquity of mobile phones is changing the way consumers access financial services. Of the 21% of cell phone owners who have used mobile banking in the last 12 months, 11% of those...... half paper...... can be more productive and accurate with their customers .Researchers of the Future – The study on mobile financial services will also serve as a source of information for additional research on other related studies. Definition of Terms For clarification on the terms used in the study, conceptual and operational definitions are provided below. Usage: It is the application of services or product to support the needs of every humanity.MFS- Mobile Financial Services - is one of the financial services that most of the customers access through mobile devices where they can transact in different activities in terms of GCASH, Smart Money and PayPal. Accuracy: Determines the exact information of the service/product for the customer. Timeliness: It is the accessibility in using the service/product that can easily transact anytime, anywhere.