The purpose of this report is to show the group's research learnings in four research methods. This group researched and discussed each method to gain a good understanding of each research method. In this individual report, the two research methods of action research and content analysis will be focused and discussed. What follows will be a description of each form of research containing information from references, textbooks, websites, or academic articles, and an explanation of how the method can be used in an information services context. Articles will be evaluated for each of the research methods, thus providing a real-world application of how these research methods can be used and outlining which research method will be best for which type of situation. The articles will also be analyzed and commented critically, especially in light of the way in which the research methods were used. This report will not delve into the research or articles of the other two methods, ethnography and case study research, these could be examined in the individual reports of the other members of the group, although some conclusions and inferences about the research methods themselves have been helped to evolve through the help of other group members with the use of previous discussions. Research Method 1: Action ResearchAction research is defined by Bridget Somekh (2005, p.89) as “directly addressing the problem of the divide between theory and practice”. This is a great definition as it is the focus of the research -action, putting research into action and deriving action from that research. However, another important aspect is the use and use of people for research purposes. These aspects, stated by Dick... halfway through document..., prove to be a good way to gather information about why a web page or any online information service is disliked or not well used by its intended audience.Works CitedDick, B. (2000). beginners to action research. Retrieved from http://education.qld.gov.au/staff/development/performance/resources/readings/beginners-guide-action-research.pdfNoffke, S., & Somekh, B. (2005 ). Action research. B. Somekh & C. Lewin (eds.), Research methods in the social sciences (pp. 89-96). London; Thousand Oaks, California: SAGE Publications. Retrieved from http://link.library.curtin.edu.au/p?pid=CUR_ALMA51111742570001951Williamson, K. (2002). Research methods for students, academics and professionals; Information management and systems. Witness: Chandos Publishing. Retrieved from http://link.library.curtin.edu.au/p?pid=CUR_ALMA51108880350001951