Hacker is professor emeritus of political science at Queens College in New York. Dreifus teaches international affairs and media at Columbia University. Both are college educated and can relate to college students in matters of finance and so on. Both went on a mission to ask questions and interview higher education leaders, policymakers and students across the country. Their conclusion: “Universities are taking on too many roles and performing none of them well. They have a staff of thousands dedicated to everything from esoteric research to professional training, and they have lost track of their core mission of challenging the minds of young people. Higher education has become a behemoth, a $420 billion industry, immune to security and in need of reform” (180). They give more than just the problem. They want to improve student learning