These questions are then used as a driving force to generate and implement changes. To reflect or rethink anything, individuals within an organization must ask questions that stimulate deeper levels of thinking. Questions define tasks, express problems and identify problems. While answers, on the other hand, often signal a fixed point in thinking. Only when the answers generate further questions does the thought continue to add value in terms of personal and organizational growth and change. It is important to remember that the individuals within an organization, who generate and ask serious and insightful questions, are the ones who, in fact, truly think, develop and learn. You can move an organization forward simply by asking employees to list all the questions they have about a problem, method, or topic, including all the questions generated from their first list of questions. However, deep questions dispel the thoughts that lie beneath the surface of things and force people to face complexity. While questions of purpose force individuals to define "their task", questions of information force individuals to look at their sources of information as well as their meaning.
tags