Topic > Counterproductive work behaviors - 1131

Normally when we talk about counterproductive work behaviors, researchers and scholars do not think about the beneficial aspects. However, Mindy Krischer, Lisa Penney, and Emily Hunter (2010) conducted a study using 295 randomly selected employed adults through the 2004 StudyResponse project to explore the possible beneficial properties of productive deviance and withdrawal, two forms of CWB (p. 154 ). As for the next revised article, Krischer et al. (2010) states, “We investigated whether two forms of CWB…serve as a means to mitigate the impact of low distributive and procedural justice on emotional exhaustion” (p. 154). Krischer et al. (2010) used Price and Mueller's (1986) six-item scale to measure distributive justice, Moorman's (1991) 12-item scale to measure procedural justice (p. 158). Krischer et al. (2010) also applied the Counterproductive Work Behavior Checklist (as cited in Spector et al., 2006) to measure productive deviance and withdrawal, and the Job-Related Affective Well-Being Scale (as cited in Van Katwyk, Fox , Spector, & Kelloway, 2000) to assess emotional exhaustion (p.158). Krischer et al. (2010) suggest that CWBs, like withdrawal, are effective mechanisms for coping with perceptions of low distributive justice and will result in less emotional exhaustion. However, results showed that productive deviance is not a suitable CWB for addressing procedural justice (Krischer et al., 2010). Procedural justice is quite exhausting because it involves both active and passive behaviors, and the emotional cost of this CWB is a major drawback. One theory presented by the article is how CWBs could be beneficial to the organization and the employee. Whether employees receive rewards or p...... middle of paper ...... grievance systems that provide outlets for employees to express their opinions and reduce stress levels in the workplace (Krischer et al ., 2010 ). Furthermore, organizations should consider presenting breaks as a positive approach for employees to moderate stress and have time to reevaluate challenging situations (Krischer et al., 2010). Works Cited Krischer, M.M., Penney, L.M., & Hunter, E.M. (2010). Can counterproductive work behaviors be productive? CWB as emotion-focused coping. Journal of Occupational Health Psychology, 15(2), 154-166. doi:10.1037/a00183 Bolton, L. R., Harvey, R. D., Grawitch, M. J., & Barber, L. K. (2012). Counterproductive work behaviors in response to emotional exhaustion: A moderated mediational approach. Stress and health: Journal of the International Society for the Investigation of Stress, 28(3), 222-233. doi:10.1002/smi.1425