420). In every situation I encountered, many conversations passed before I developed the ability to communicate appropriately; It is also essential to anticipate what will happen and build on that so that the initial communication is more in-depth. Jasmine (2009) found that each individual's insights and understandings of a situation could directly influence how well they respond to a certain type of care or how well a nurse provides that type of care. How an individual perceives what is happening in their environment or what they have learned through health promotion will influence the level of care they are seeking and, in turn, will help the nurse anticipate the outcome of the method used (p . 420). Jasmine (2009) also stated that in addition to the virtuosity behind nursing, it is also helpful to look at the science and know that it is important to understand the cognitive thinking that goes into practice. A nurse must be able to use his or her knowledge base to develop objective information about the client and interpret subjective information disclosed by the client (p. 240). Jasmine has contrasting opinions to those I have expressed, where she believes that technical ability is as important as drawing on personal experiences to relate to the customer. I fully agree with everything