Refers to the time spent by managers obtaining and sharing information, also seen as management processing and gathering information through the business environment and listening to others (at the inside and outside the company). Mintzberg identified the roles of monitor, disseminator, and spokesperson as subroles. The role of the negotiator is implemented within the scope of decision-making roles, since the importance of obtaining and sharing information is useful to management, in the sense of providing assistance in making good decisions. This lies in the four subroles that Mintzberg described as entrepreneur, disturbance manager, resource allocator, and negotiator. “A strength of role analysis is its no presumption of any necessary congruence between expectations and performance.” (Hales 1986, p.109) Highlighting the sub-roles of liaison, spokesperson and negotiator, (one role for each main category), these roles are linked at a behavioral level, and yet differ depending on