HR leaders can develop clear, defensible promotion and recruiting processes. This will ensure that all employees working in the organization are treated fairly and have equal opportunities to demonstrate their viability in their different assignments (Clegg et al, 2006). Senior officials at BP should ensure that stakeholders in the human resources department are not biased, as this will only cripple the company's growth and development strategies. The HR management of BP Oil should take into account all complaints in the organization and act accordingly. Most of them involve employees who are their main resource since their productivity determines the outcome of the organization and the satisfaction of their customers. Dissatisfied employees will definitely lead to dissatisfied customers as the workforce lacks the motivation needed to deliver results efficiently (Vigoda-Gadot and Brory, 2016). Failure to satisfy customers comprehensively leads to ruin of the brand image of the organization, which takes time