Additionally, he found that motivating an individual means talking to that person privately and showing the benefits he or she can gain from working toward that goal. He believed that it was important to identify the strengths and weaknesses of each person on the team to delegate the task. Knowing this, he can match each person to the task they can successfully complete. Plus, this is a way for him to get to know his team. This is similar to 7 Habits of Highly Effective People because it is essential to truly understand another person by building a relationship and actively listening. Additionally, he described a time when he opened his first restaurant, but couldn't successfully keep it open due to location. After the first failure, he realized that location was one of many factors affecting the restaurant. Furthermore, Hiep emphasized that learning from his mistakes and experiences has helped him in his career and life. He accepted that he could be a leader despite the challenges and obstacles he faced in the