Today, information systems integrate four main components. Software, hardware, people and data – these components will be analyzed further. The evolution of information systems has made it possible to synchronize its components in dairy life in the digital age. Typically, organizations like UBER are responsible for implementing numerous resources to streamline the customer experience and creating smart solutions for common problems like public transportation, including taxis, that affect everyone at all times. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay Software: UBER has developed a platform on collaborative economy in the transportation or logistics sector. This platform connects drivers with cyclists or eaters. Before that, users need to create an account linked with a phone number. Once users are online with this application via active location permission, it shows the driver who is near your location and additional information such as suggesting the fare from your location to a destination and ETA (estimated time of arrival) . In most cases this time does not exceed 10 minutes. Hardware: the company, like many other companies, has its own data centers, databases, servers, installed in different parts of the world giving the customer the opportunity to use these services in a wide range number of cities Drivers, cyclists and eaters do not need to invest in any additional devices. Surely they must also have access to the Internet, they must be willing to pay additional costs when making or accepting a request. People: As a company, UBER more than the registered users on its platform whatever role they choose, driver, passengers, eaters, there are people working in the background making it possible for users to get quality services. Data: Besides, conventional data storage in a hard drive UBER is improving and innovating it. In 2017 in its London data center, UBER ran around 220 applications related to the pulse of AthenaX streaming services, which is an analytics platform. Information system components working together have resulted in many software implemented by organizations. UBER in its robust platform integrates some IF (information systems) features and they will be carefully explained in the next statements: Payroll: allows you to deduct all commissions and fees per request, also provides all users with account statements and records the history of travel. Finally, the data generated weekly is used to transfer money to each user. In New Zealand this payment cycle runs from Sunday to Sunday and transfers are sent every Tuesday. Marketing: Through the app, users can receive notifications about promotions, users can check advertisements for restaurants and places of interest. Customer Service: This app has a module that is designed to handle any issues users may have. Customer service staff are able to follow up on tickets, send and receive messages, and so on. In the UBER knowledge area, use a model composed mainly of 2 components. Tactics: Typically this knowledge is difficult to write down and understand how it works in the company because it is part of the information that staff members surpasses experience. Also called competence, this component develops some specific skills in each employee. One UBER strategy is to minimize employee turnover by ensuring staff have good salaries and growth opportunities within the company. The report ofControlled turnover in UBER maintains competitive advantage while facing challenges to stay at the top of innovative companies in the digital age. Explicit: In this component of knowledge management UBER has numerous processes documented in many fields in which it operates. For example, how to build and specific areas in which to increase rates and the supply of drivers during certain peak hours of the day. This information is managed by the highest level of the company in terms of competitiveBusiness activity. Another example comes from the IT department where every single task performed by managers is associated with policies, guidelines, procedures. This information is classified as confidential information and is intended solely for the company's internal use, however, many employees of organizations have access to this information through the intranet used by the company to share this and other information with all staff throughout the world. According to UBER research, in the beginning they chose a conventional model like the prototype and yet they achieved positive results, technology is a highly dynamic field, processes and architectures need to be rebuilt as the business grows. This model has four phases such as; requirements gathering and analysis, design, implementation or coding, testing, deployment, and maintenance. We will explain each step and how UBER benefits from these models. Requirements Gathering and Analysis: This phase is focused on understanding what the customer needs and how the desire achieves the results. Most of the time, managers meet with their staff, they look for answers, questions like; How will we use the system? How will they use the system? what data should be fed into the system, what data should be output from the system? After that, a lot of documentation will be needed in the next step. Design: at this point all the specifications relating to development needs are established, such as which devices and resources are required. Furthermore, the tester is involved and has designed the strategy of what they should test and how to test. Implementation: Developers come up to write and start creating, the task is to separate into units that help improve the quality of coding. In most cases this phase is longer than the other phases. Testing: Basically, many codes created in the previous phase are tested and depend on the type of project tester assigned to each project. They have great UAT (user acceptance testing). Deployment: Once the testing phase is done, the outputs are ready to go to production, sometimes new features of the app or any version can be deployed in a controlled manner, that means partially deployed. The early hours of the morning are suitable for hours with the least impact for the customer or hours with low traffic. Please note: this is just an example. Get a custom paper from our expert writers now. Get a Custom Essay Maintenance: At this stage, all the problems presented in the system must be identified and resolved as soon as possible. In terms of warranty functionality and product stability, different levels of customer service are in charge of following up every single error. Certainly the sector that will be most affected by UBER is transport through its online services. A couple of years ago, cities worked with conventional transportation models such as taxis, buses and so on. After UBER came to business, it offers the possibility that any person with a car in good condition can offer user pick-up and drop-off is not a common model that revolutionized the way cities did it. In the era.
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