Bureaucracy is a rational legal organization. Max Weber is known as the father of bureaucratic management. He laid out this theory and tried to explain how it works. For this reason he gave some principles and these are:1. Impersonal order2. Regulation 3. Scope of competence4. Hierarchy 5. Personal and public goals6. Written documents So these elements are the fundamental characteristics of bureaucracy; we can say that the most surprising and challenging idea of Weber's "ideal type" bureaucracy construct is his belief that impersonal order should guide the action of bureaucrats both in issuing commands to subordinates and in their obedience to they. In Rules we can easily imagine the rationality of bureaucracy. Competence saving is(2) a condition in which informal controls effect a consistent modification of formal objectives. So Seznick tried to give a theory by criticizing Max Weber's bureaucratic management. Gouldner: Gouldner researched Weber's "ideal type of bureaucracy" and provided clues to some unanswered questions. Gouldner [1954:216-17] distinguishes 3 subclasses of bureaucracy each with its own peculiar traits: 1. Simulated bureaucracy 2. Representative bureaucracy 3. Punitive bureaucracy In simulated bureaucracy rules and regulations imposed by third parties. Here the use of power is done correctly due to third party control. In representative bureaucracy both superior and subordinate accept and support the rule because it gives them value. On representative bureaucracy Clegg and Dunkerley [1980:161] The defining feature of the structure is not punishment but a continuous process of socialization to reduce the potential for deviant behaviour.' In punishment the bureaucratic rules and regulations are made to punish the opposing class. For this kind of thing the bureaucracy cannot be done properly. Bennis: Bennis is another critic of Weber's bureaucratic management. He tried to formulate his criticism starting from two aspects. These are: 1. Reciprocity 2. Adoptability Reciprocity: In this theory Bennis meant that when the number of customers is low the bureaucracy provides better performance and on the other hand when the number of customers is very high the bureaucracy cannot perform well. During that time people do not receive good service from the organization. That's why Benni criticized the ideal type of
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