By receiving all the necessary information from the patient and family, the nurse is then able to better collaborate with other healthcare professionals in providing a care plan that is best for the individual patient (Potts & Mandleco, 2012). There are many ways a nurse can achieve this and one of them is through therapeutic communication. One therapeutic communication technique is validation. When the nurse uses validation, it provides calming care (regulating emotions), creating a safe place, helps strengthen perseverance in difficult times to achieve a goal, improves problem solving, decreases stress and conflict, leads to positive changes, strengthens positive relationships, and leads to happier, better-functioning families (Harvey & Ahmann,