For an organization to thrive in today's business, it must be familiar with the happenings in the world for future improvement. This enables the organization to be aware of developments in the fields of media, technology, economics and political changes and therefore able to predict future threats and opportunities. By understanding these factors, the organization compares itself with current performance and plans how to improve, the strategies to adopt and the type of market to address, both local and international. The determinants of an organization's success are the type of products and services offered and the relationship with customers and suppliers. Developing a good process capability model enables organizations to compete well in the international market and improve the organization in terms of revenue and future markets. Process Capability Process capability is the ability of a given organization to meet its objectives, missions and visions in a strategic and organized manner in order to communicate essential information regarding the organization to improve its performance and help it compete in the market. Additionally, the process capability combines collected data to assist in processing information that helps use available technology to create innovations. Therefore, process capability seeks to use the available knowledge of members and other stakeholders of the organization in order to create innovations that improve business outcomes. From the above definition it is clear that process capability is important in an organization as it helps in improving performance through the development of new… half of paper… the organization should be different from the competition , the organization should set internal goals to motivate members, always provide a summary of plans to improve the organization and provide SWOT analysis of the planned project. Therefore, for the process capability to work, there needs to be an agreement between the organization and the customer (Loon, 2007). References Quality Training Portal. (2011). What is process capability? Resource Engineering, Inc. Retrieved from: http://www.qualitytrainingportal.com/resources/spc/spc_process_capability.htm Boudreaux, J. C. (2007). Focused Program Competition 97-02: Motor Vehicle Manufacturing Technology. Retrieved from: http://www.atp.nist.gov/atp/focusprg.htmvLoon, V. M. (2007). Process evaluation and improvement: a practical guide. Spring Science +Business Media, New York. 2nd ed. P 27