Reengineering Business:1. Description In this ever-changing world, the three Cs: change, customer and competition are the drivers of business, therefore many established companies are constantly looking for ways to solve their business problems (Hammer & Champy, as cited in Muthu, Whitman & Cheraghi, 1999, para. Business Process Reengineering (BPR) is the solution to these business problems and, according to Tumay (as cited in Vuksic & Spremic, 2005, p. 2) BPR has become one of the most popular topics in management organizational to create new ways of doing business. What is BPR? Finding new ways to redesign IT systems, organize tasks and people to ensure that the organization's goals are achieved. Sherwood-Smith, as cited in Chen, 2001).Hammer and Champy (as cited in Zigiaris, 2000, p. 3) defines reengineering as the fundamental rethinking and drastic redesign of business processes to achieve substantial cost improvements , quality, service and speed. According to Davenport (as cited in Zigiaris, 2000), process is a structured and measured set of activities designed to produce a specific output for a particular customer or market. It places emphasis on how work is done within an organization. Returning to the fundamentals and re-examining the roots is BPR's belief. BPR aims for total reinvention rather than minor improvement. BPR is for companies that need a tenfold increase, not for companies aiming for a 10% improvement (Muthu, Whitman & Cheraghi, 1999). According to Hammer and Champy (as cited in Muthu, Whitman & Cheraghi, 1999), “process” is important in BPR. The primary focus of BPR is processes, not tasks, jobs or people. Information technology (IT) plays a vital role in B...... middle of paper ......005). CRP includes advanced planning and scheduling (APS), e-business solutions such as customer relationship management (CRM), and supply chain management (SCM) (Rashid, Hossain & Patrick, 2002). Phase 4: Inter-enterprise integration (XRP) In the 2000s, companies are interconnected with each other, therefore, inter-enterprise integration is necessary to create global information systems. The scope of ERP systems has expanded to include customers, suppliers and business partners in the system. Extended Resource Planning (XRP) was developed to encompass the entire enterprise value chain and beyond the enterprise. XRP is used for intelligent decision support that helps in reducing inventory, setting pricing strategy, improving cycle times, and increasing customer satisfaction throughout supply chain management and sales chain management (Vuksic & Spremic, 2005).