This can enable Metallix to develop the minimum amount of documentation necessary to demonstrate the effectiveness of the planning, operations and processes, implementation and continuous improvement of the QMS. The QMS documentation should include: · Quality policy statements · A quality manual · ISO 9001 principles and required procedures · Documented planning, operations and control of business processes. Resource Management: Resource management is important for the organization because it is necessary to improve customer satisfaction through meeting customer needs. Resource management is also essential to implement the QMS and continuously improve its effectiveness. The organization must hire personnel to meet required standards, provide comprehensive training, and determine the effectiveness of the training. The organization must create the necessary structures and maintain them for high-level training. All personnel who influence quality must be trained and qualified for specific purposes