A very hot topic today in public administration research is e-government. Thanks to the continued growth of technology, organizations now have new avenues to address their missions through new and multifaceted methods. E-government might just be the cure for many of today's struggling cities. E-government as defined by Denhardt and Denhardt (2009) is “the use of IT to provide information, deliver services, support organizational management systems, and/or provide opportunities for dialogue and citizen input” (p. 378). To truly understand e-government you need to consider the benefits and opportunities, as well as the specific applications in which it can be used. According to Denhardt and Denhardt (2009) e-government can have many benefits: these include but are not limited to A; facilitate communication, encourage information sharing among public officials and with the general public, increase efficiency, make elections and voting more accurate, and, in turn, help public administrators better serve citizens (e.g. 378-379). E-government also has opportunities, the two main gaps presented by Denhardt and Denhardt (2009) are novelty and cooperation (p. 379). Newness creates obstacles because it can sometimes be difficult to choose between the many different choices that public administrators have access to. Another new issue is that these innovative and varied options often require substantial changes that can be very expensive and complicated to manage. Cooperation is also a key opportunity; E-government requires interaction and sharing between all levels of government and government agencies. (Denhardt and Denhardt, 2009) If cooperation is lacking, e-government initiatives cannot succeed. In one particular case study of “Sun County,” the actual name of the location was changed for privacy reasons; the implementation of a new GIS (Geographic Information System) has been followed for several years in order to focus on the e-government process rather than the results or outputs on which other research has focused (Tsai, Choi, & Perry, 2009 ). The goal of the new GIS database was for Department staff to have the ability to enter data into the GIS database, run reports and generate maps in real time from their workstations; this would allow them to provide a high level of service without having to allocate many resources. Another goal of the project was to facilitate managers' decision making by giving them the ability to perform analyzes to better understand the county's resources and circumstances (Tsai, Choi, & Perry, 2009).