Question 1: Describe the situation and why the conversation will be difficult. This August, during my short vacation home, I'm planning to have a difficult conversation with a former colleague who I know met three years ago while serving in the Taiwanese military. We were best friends at that time; However, due to a series of misunderstandings that occurred in the last month of our service, we have since stopped speaking to each other and eventually drifted apart. Now, every time I think back to our withered friendship, I can't help but feel regretful. And I'm planning to have a difficult conversation with this friend, trying to recover our long-standing friendship. This will be a difficult conversation for us for several reasons. First of all, we haven't been in touch since we were discharged from the military. Several years have passed and now it seems imperative to re-establish an effective communication channel and get to know each other again as soon as possible. Second, when having the “what happened” conversation, we need to be able to revisit all the misunderstandings that happened two years ago, so we can exchange our stories. Finally, we must adequately and openly express our feelings, a difficult situation that I am not comfortable with. Considering all of these factors, I anticipate that our conversation will be both difficult and challenging. Question 2: Discuss the conversation about what happened. The “what happened” conversation centers on a disagreement generated by a misunderstanding between two parties (Heen et al, p. .26, 2010). In such a difficult conversation, we must first understand that it is rarely about clarifying the facts, but rather about contrastingly perceiving… the medium of paper… the ore of its history and acknowledging the misunderstanding involved, but also directly encouraging it to reveal more of its story. This will lead to effective communication between us. Second, I must speak for myself clearly and forcefully, so that I can express what I think and feel. Since I'm not usually a confident speaker, some preparation will help me identify key issues in my story, so I can tell him the full spectrum of my story during our conversation. I need to provide context and the development of my feelings during those past events to help him understand me better. By carefully examining all the tactics mentioned above, I have discovered that a difficult conversation is all about communication. By openly expressing my story and actively listening to his, I should feel confident that I will ultimately succeed in such a difficult conversation.